At Tri State Water, we believe trust is the cornerstone of all relationships. This notice describes the personal information Tri State Water may collect about you through websites, applications, or other means, how we may use and disclose this information, and other related information that is important for you to know.
Information Collection and Use:
We will not provide or sell your Personal Information to third parties except to fulfill your requests for products or services or when we have your consent.
We do not automatically collect any Personal Information, such as name, e-mail address, or phone number about users of the Website and/or Mobile App. We collect Personal Information only if voluntarily provided. You may voluntarily provide us with this Personal Information on our Website and/or Mobile App and/or submit comments and feedback. We may collect and use Personal Information to respond to your queries, to customize the advertising and content you see, to fulfill your requests for products and services, to improve our services, and to conduct research. To the extent that you provide us with such Personal Information, we will not provide or sell this Personal Information to any other company or organization without your consent.
By voluntarily submitting such Personal Information, you are consenting to receive e-mails from Tri State Water from time to time regarding various sales, promotions, or events. We also reserve the right to send you certain communications relating to Tri State Water, such as service announcements and administrative messages. We do not share your e-mail addresses with other organizations for commercial purposes unless you “opt-in” to receive e-mail offers from specially selected marketing partners of Tri State Water. Our marketing partners may have different privacy policies than ours. We encourage you to read their policies before responding to an offer.
If at any time, you do not wish to receive e-mail updates from Tri State Water, you may send a message to firstname.lastname@example.org requesting removal from our e-mail list. Please allow at least five (5) days for such a request to be honored.
We may use your Personal Information to fulfill your requests for products or services.
We reserve the right to track non-personal information about visitors to its Website and/or Mobile App for general purposes including, but not limited to, improving our services, marketing, advertising, or research purposes. Non-personal information may include without limitation: the total number of visitors to the Website and/or Mobile App, the number of visitors to each page of the Website and/or section of the Mobile App, the URL that the visitor has come from, and goes to next (whether this URL is on its Website/Mobile App or not), the Internet browser being used, the type of operating system used, the visitor’s location, the visitor’s IP address, and the services purchased. Such aggregate information may be used for site administration purposes, to analyze trends, to gather broad demographic information, and to help us learn which parts of our Website and/or Mobile App users are visiting.
If we propose to use non-aggregate information for marketing purposes or to sell to third parties, we will notify users at the time we collect the information and allow them to opt-out of having the information used for those purposes. In the event that we would seek to share information that was previously collected, we would notify such users via e-mail and allow them the option of opting out of having this information disclosed.
We also reserve the right to release current or past user Personal Information to third parties for limited purposes in the event that we believe that usage is (1) in violation of this Agreement; (2) used to commit unlawful acts, and/or (3) required to be disclosed to prevent fraud or imminent harm or to comply with applicable laws, regulations, or legal process.
Tri State Water is committed to protecting your Personal Information from unauthorized access. In order to safeguard your Personal Information, we update and test our technology on a regular basis, restrict access to your Personal Information internally, and reasonably require outside companies to whom we provide your Personal Information for marketing, servicing, or processing purposes to restrict the use of your Personal Information to those purposes.
Your Personal Information and Updating Your Personal Information
You can contact us to obtain a copy of the Personal Information held about you by us. This may be subject to a fee not exceeding any prescribed fee permitted by applicable law. You can also ask us to correct and, where relevant, erase that information. Please note that certain Personal Information may need to be retained by Tri State Water for a period of time following cancellation of your account where this is necessary for our legitimate business purposes or required or authorized by applicable law.
You can edit your Personal Information at any time. In order to protect our users’ Personal Information, we will ask you to identify yourself and the Personal Information to be accessed, corrected, or removed before processing your requests.
Linking to Tri State Water
Tri State Water generally encourages links from third party sites to its Website and/or Mobile App, provided that the link does not state or imply any sponsorship or endorsement of your website or its contents by Tri State Water.
Intellectual Property Overview:
Tri State Water respects the intellectual property rights of others and expects the users of the Website and/or Mobile App to be equally respectful. Thus, it is our policy, in appropriate circumstances and at our discretion, to disable and/or terminate access to users who may infringe the copyrights or other intellectual property rights of Tri State Water and of others.
Effective date: September 1, 2021